Turn unscheduled treatment into completed production.
Kinetic continuously works every open treatment opportunity, deciding who to contact, when, what to say, and what to do next until there is an outcome.
Not another reminder sequence. Every opportunity stays active, contextual, and owned.
Sarah M.
Implant + crown consult, Location A
- Treatment
- Implant + crown
- Value
- $4,800
- Blocker
- Cost
- Preference
- Fridays
Interaction history
- Jul 30
Treatment diagnosed at Location A
- Aug 2
Called, no answer, voicemail left
- Aug 2
Patient texted back: "too expensive right now"
- Aug 3
Blocker updated to Cost, plan paused
Wait until Sep 18, then text and offer Location B at 3:30 PM on Friday. Escalate to staff if financing questions come up.
Recover diagnosed treatment
Keep valuable treatment from disappearing into static reports or forgotten follow-up lists.
Follow through without adding staff
Kinetic continuously works open opportunities and brings your team in only when human attention is needed.
Measure what gets recovered
Track opportunities from follow-up to scheduled care and ultimately completed treatment.
Most automation runs the next step. Kinetic keeps the treatment objective alive.
Kinetic is not another AI receptionist or campaign tool. Traditional automation runs a fixed sequence and stops. Kinetic maintains a persistent objective for each opportunity and decides what should happen next based on everything that has happened so far.
The list runs out before the opportunity is resolved.
- Patient said cost was the issue
- Prefers Friday afternoons
- Asked to reconnect after summer
- Ignored two texts
- Location A is booked out
- Location B has availability Friday at 3:30 PM
Wait until September 18, then send a personalized text and offer Location B at 3:30 PM on Friday.
The same opportunity, tracked as one continuous objective — not a campaign that ends.
- 1DiagnosisTreatment planned
- 2CallNo answer
- 3Patient delays“After summer”
- 4WaitUntil Sep 18
- 5TextLocation B offered
- 6ScheduleFri 3:30 PM
- CompletedProduction attributed
Diagnosed treatment goes unscheduled for reasons that have nothing to do with the patient.
The demand already exists. It stalls because the work of following through is fragmented, forgotten, or handed off until it disappears.
- 01
Sequences run out
A reminder cadence fires three or four times, then stops. The patient who said 'not right now' never hears from anyone again, and the treatment quietly ages out.
- 02
Context gets lost
The reason a patient declined lives in someone's memory or a note nobody reads. The next outreach ignores it and repeats the same ask that already failed.
- 03
Timing is guesswork
'Reconnect after summer' or 'call me Friday' becomes a task that slips. Front desks are busy, and the right moment passes without anyone acting on it.
- 04
No one owns the outcome
Across locations, thousands of open opportunities have no single owner. Work that does not belong to anyone is work that does not get done.
A loop that runs until there is an outcome — not a checklist that runs out.
Identify opportunities
Surface open treatment across every location — diagnosed, planned, and unscheduled.
Understand context
Read each patient's history, prior responses, preferences, and what has already been tried.
Decide the next action
Choose the next best step for this specific opportunity, right now.
Keep working to an outcome
Continue adapting until the opportunity is scheduled, declined, or escalated.
One engine, applied wherever production is slipping through follow-up.
Unscheduled treatment recovery
Work every piece of diagnosed but unscheduled treatment until it is scheduled, declined, or escalated. It is the largest pool of production already sitting inside your patient base.
Cancellation and open-chair backfill
When a slot opens, match a waiting patient to it before the chair sits empty for the day.
Missed-call and lead recovery
Catch inbound demand that would otherwise disappear after one missed call or unanswered form.
Recall and reactivation
Bring overdue and dormant patients back with outreach that reflects why they lapsed.
Run follow-up as an operating standard, not a per-office habit.
Give operators one view of the entire portfolio while each location keeps the flexibility it needs.
- Portfolio-wide visibility across every location
- Location-level performance you can compare
- Cross-location routing to the soonest available care
- Provider and appointment availability in view
- Consistent follow-up standards everywhere
- Central control with local flexibility
- Location A214
- Location B176
- Location C132
- Location D98
Follow-up should not be a campaign.
Kinetic remembers what happened, adapts the next action, waits when waiting is appropriate, switches channels when needed, and brings in your team when the patient needs a person.
The goal is not more outreach. The goal is an outcome.
Keep the patient inside your group when another location can see them sooner.
When one office is booked out, Kinetic checks eligibility and availability across the portfolio and offers the soonest appropriate slot — so the treatment stays with you instead of leaking elsewhere.
Measure completed treatment — not calls and texts sent.
Follow every opportunity from first contact to production attributed, so you can see what actually turned into completed care. Activity is easy to count; outcomes are what matter.
- Open treatment
- Contacted
- Engaged
- Scheduled
- Completed
- Production attributedOutcome
Kinetic works revenue and scheduling. It never touches clinical decisions.
The system runs follow-up, scheduling, and routing. Clinical judgment stays entirely with your providers and staff, with human oversight and control at every step.
Human escalation
Hand any opportunity to your team the moment a patient needs a person.
Full audit trail
Every decision and message is logged and reviewable end to end.
Frequency controls
Set how often any patient can be contacted, and on which channels.
Opt-out handling
Honor opt-outs automatically and close the opportunity when a patient declines.
Configurable rules
Define hours, channels, tone, and boundaries per location or per group.
Designed to work with the systems your practices already use.
Placeholder categories — specific integrations shown once confirmed
Stop letting diagnosed treatment go cold.
See how Kinetic works your existing treatment pipeline, opportunity by opportunity, until there is an outcome.